Beaumont Exhibits | Refund and Returns Policy

Last updated: October 2026

This policy applies to products bought from Beaumont & Co. through our online store or directly from our team. Custom exhibits, rentals and services are covered by the written quote or contract for that project.

1. 30-day returns

You can request a return within 30 days of delivery if the product is:

• Unused and in the same condition you received it.
• In its original packaging, with all parts included.
• Bought directly from Beaumont or an authorized reseller.

Please include your receipt or proof of purchase. Do not send products back to the manufacturer.

2. Items that cannot be returned

• Sale or clearance items.
• Custom-printed graphics and other items made to your artwork or specifications, unless they are defective.
• Items returned more than 30 days after delivery.

3. How to return an item

1. Contact us at [email protected] or 1-782-409-2527 to get a Return Merchandise Authorization (RMA) number.
2. Pack the product securely with a copy of your proof of purchase.
3. Write the RMA number clearly on the outside of the package.
4. Ship it to: 60 Raddall Ave, #9, Dartmouth NS B3B 1T2, unless we give you a different return address with your RMA number.

Returns sent without an RMA number may be refused.

4. Return shipping

You pay for return shipping unless the return is due to our error or the product is defective. Shipping costs are not refundable. We recommend a trackable shipping service with insurance for higher-value items, as we cannot be responsible for returns lost in transit.

5. Inspection, refunds and restocking fees

When your return arrives, we will inspect it and email you to confirm whether the refund is approved. Approved refunds go back to your original payment method within a reasonable time. Your bank or card company may take a few extra days to post it.

A restocking fee may apply if the product is returned without its original packaging or does not meet the conditions above. We will tell you the fee when we issue the RMA number. Partial refunds may apply to items that are used, damaged or missing parts for reasons not caused by us.

6. Damaged or defective products

If your order arrives damaged or defective, contact us as soon as possible after delivery, with photos. We will arrange a repair, replacement or refund and may provide a prepaid return label. Products under warranty are covered by our Portable Displays Warranty.

7. Late or missing refunds

If your approved refund has not arrived, check with your bank or card company first, as posting can take a few days. If you still do not see it, contact us.

8. Changes to this policy

We may update this policy. Changes apply to purchases made after the “Last updated” date.

Need help?

Email [email protected] or call 1-782-409-2527.