Last updated: October 2026

This policy explains how Beaumont & Co. (“Beaumont”, “we”, “us”) collects, uses, shares and protects personal information through beaumontandco.ca and when you contact us.

We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

1. What we collect

Information you give us

  • Quote, contact and rental request forms: your name, email address, phone number, company, location, booth size, type of request, services of interest, budget range, any files you attach and your comments.
  • Live chat: your name, email address and anything you type in the chat.
  • Orders placed through our online store: your name, billing and shipping address, email, phone and order details. Card payments are handled by our payment processor. We do not store full card numbers.
  • Email, phone and project communication with our team.

Information collected automatically

  • Your IP address, browser and device type, pages visited, and the date and time of your visit.
  • Cookies and similar tools. See our Cookie Policy for details.
  • Security logs. Our website security tool records IP addresses and login attempts to protect the site from attacks.

2. Why we use it

  • To respond to your quote, rental or contact request and prepare proposals.
  • To design, build, ship, install and support your exhibit or display.
  • To process orders, payments, returns and warranty claims.
  • To keep records required for tax and accounting.
  • To protect our website and customers from spam, fraud and attacks.
  • To understand how visitors use the site so we can improve it.
  • To send you marketing emails, only if you have agreed to receive them (see section 5).

We only collect what we need for these purposes. We do not sell, rent or trade your personal information.

3. Who we share it with

We share personal information only with service providers who help us run our business, and only as much as they need:

Provider What it does
Google Workspace Business email and documents
Google Analytics and Google Tag Manager Website visit statistics
Google reCAPTCHA Blocks spam on our forms
Hotjar Anonymous heat maps and visit recordings to improve the site
LiveChat Live chat on our website
WooCommerce and our payment processor Online store orders and payments
Gravity Forms Website forms (entries are stored in our website database)
Wordfence Website security and firewall
Our website hosting provider Hosts our website and its database
Shipping carriers Deliver your order or exhibit

We may also share information if the law requires it, or to protect our rights, customers or property.

4. Information stored outside Canada

Some of our providers store data in the United States or other countries. When information is stored outside Canada, it may be accessed by courts, law enforcement or national security authorities in that country under their laws. We choose providers that protect information to a standard comparable to Canadian law.

5. Marketing emails (CASL)

We only send marketing emails if you have given us consent, or where Canadian law allows it, for example when you have an existing business relationship with us. Every marketing email includes our contact details and a working unsubscribe link. You can also unsubscribe by emailing [email protected]. We will process your request within 10 business days, as CASL requires.

Replies to your quote or project requests are not marketing emails.

6. How long we keep it

  • Quote and contact requests that do not become a project: only as long as reasonably needed to follow up on your request, then deleted.
  • Customer, order and invoice records: at least 6 years after the end of the tax year they relate to, as required by the Canada Revenue Agency.
  • Live chat transcripts: only as long as needed to answer your question and support any resulting project.
  • Security logs: for a limited period, unless needed to investigate an incident.

When we no longer need information, we delete it or make it anonymous.

7. How we protect it

We use reasonable safeguards for the sensitivity of the information, including encrypted (HTTPS) connections, access limited to staff who need it, two-step sign-in on business accounts, a website firewall and malware scanning. No system is completely secure. If a breach creates a real risk of significant harm, we will notify you and the Privacy Commissioner of Canada as PIPEDA requires.

8. Your rights

You can:

  • Ask what personal information we hold about you and how we have used it.
  • Ask us to correct information that is wrong or incomplete.
  • Withdraw your consent to marketing or other optional uses at any time.
  • Ask us to delete information we no longer need to keep.

Send requests to our Privacy Officer (contact details below). We may need to confirm your identity. We will respond within 30 days.

9. Children

Our website and services are for businesses. We do not knowingly collect personal information from children.

10. Links to other websites

Our site links to other websites, such as social media and partner sites. Their own privacy policies apply when you visit them.

11. Changes to this policy

We may update this policy. The “Last updated” date at the top shows when it last changed.

12. Contact us

Privacy Officer, Beaumont & Co.
Email: [email protected]
Phone: 1-782-409-2527

If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.

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