1-877-236-7923 [email protected]

Welcome to Beaumont Exhibits, where your satisfaction with our portable trade show displays is our priority. Our Returns Policy is designed to provide you with clear guidelines on the returns process and ensure a seamless experience. Please review the following information to understand our policy on returns:

 

1. Return Eligibility

We want you to be happy with your purchase, and we understand that sometimes a return may be necessary. To be eligible for a return, please consider the following:

  • The return request must be initiated within 30 days of the purchase date.
  • The product must be in its original, unused condition, with all original packaging and tags intact.
  • Products must have been purchased directly from Beaumont Exhibits or an authorized reseller.

 

2. Return Authorization

Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number. To request an RMA number, please contact our customer service team at [email protected] or 1-877-236-7923. Clearly mark the RMA number on the outside of the package.

 

3. Returns Process

To initiate a return, follow these steps:

  • Contact our customer service team to obtain an RMA number.
  • Pack the product securely, including a copy of the original proof of purchase.
  • Ship the product to the address provided by our customer service team.

 

4. Return Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to an error on the part of Beaumont Exhibits or if the product is defective. We recommend using a trackable shipping method for your return.

 

5. Inspection and Processing

Upon receiving the returned product, our team will inspect it to ensure it meets the eligibility criteria. Once the inspection is complete, we will process the return and notify you of the status.

  • Approved returns will be refunded to the original method of payment.
  • Returns that do not meet eligibility criteria may be subject to a restocking fee.

 

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately. We will work with you to arrange for a replacement or refund, and we may provide a pre-paid return shipping label for damaged or defective items.

 

7. Restocking Fee

A restocking fee may apply to returns that do not meet the eligibility criteria or if the product is returned without the original packaging. The restocking fee will be communicated during the return authorization process.

 

8. Changes to Returns Policy

Beaumont Exhibits reserves the right to modify or update the terms of its Returns Policy. Any changes will be communicated on our website and will apply to purchases made after the effective date of the modification.

 

If you have any questions or concerns regarding our Returns Policy, please contact our customer service team:

 

Thank you for choosing Beaumont Exhibits. We appreciate your business and are committed to providing a positive experience with our portable trade show displays.